- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Partners
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
Dear Steve and Sandy, Thank you once again for excellent service in maintaining my vehicle. You sent me home with Easter candy that Sandy so loving put together, well my 96yr old Mom just loved it, she was thrilled. She thinks the world of you both and asked me to send her this note of appreciation. You are right when you say a person would be hard pressed to find professional and honest business people. Thank you so much for all the years, since the 1990's, of outstanding service. We are blessed!!
